Testimonials

07/30/2010 - Margaret A writes:

We are delighted with our lighting. Pick-up for the lights could not have been better... friendly and careful... going through each separate wrapping to be sure nothing was broken and all parts were there. The 3-4 times we have visited the showroom, we have been pleased with the availability of help and willingness to spend time helping us read the various catalogs pricing! The savings on our outdoor gables was huge and a very good quality!!! They look great on our adobe/stucco walls. We hope to move into our home in 6 weeks and will then be enjoying our kitchen cabinets also purchased through DirectBuy! An enormous savings!!!

DirectBuy of Northern Colorado

07/30/2010 - The Villarreal Family writes:

I want to commend Penny - she has been very helpful in everything I was concerned with, Plus also suggesting in areas I had not even THOUGHT about! All employees I have had contact with have been very helpful and friendly. But I have had more contact with Penny and will continue to ask for her help. Overall we have been very pleased so far, and hope our membership will be helpful!

DirectBuy of Fort Worth North

07/29/2010 - D. Pindar writes:

We're in the process of building our home and have saved a lot of money through DirectBuy. Today we purchased flooring for some of our rooms and saved quite a bit. We also saved on our appliances. We also purchased stone for the exterior of our home. The stone we were initially going to purchase at retail was not the exact but was comparable to the stone that we did purchase through DirectBuy. Had we purchased it at retail, it would have been a lot more in cost. We are very happy with all the money we have saved so far.

DirectBuy of Toronto East

07/29/2010 - Janet S writes:

With the help of DirectBuy and their great employees, we have created our own personal resort in the back yard. Loving our new hot tub! Thanks DirectBuy!

DirectBuy of El Paso

07/28/2010 - Grant G writes:

I’ve been a DirectBuy member since September 2005 during the construction of my new home. I was acting as the general contractor and doing much of the work myself. I found the DirectBuy showroom coupled with internet research very helpful, which was a big advantage for my situation. For the first couple of years I had to travel approx. fifty miles to the showroom in Kent. Even though the distance wasn’t convenient, the savings were worth the effort. I was able to recoup the cost of my membership within the first couple of orders and when the Lacey showroom opened in 2007, my DirectBuy experience improved immensely. Lucky for me the new showroom opened as I was entering the finishing stages of construction.

I spend a lot of time running back and forth to the showroom or the receiving dock. Because of this I got to know most of the showroom employees and I enjoyed being called by name by people who were familiar with my project. I found that I was able to afford much higher quality fixtures due to the DirectBuy savings. I was also able to take advantage of even greater savings by shopping in the Direction magazine. I have found the variety of the items in Direction usually means that items I have been looking for are included sooner or later if I’m able to be patient. I am currently moving on to decorating and furnishing my home and I know my budget will stretch by shopping with DirectBuy!!

DirectBuy of Puget Sound

07/28/2010 - Gary and Jeanie M write:

We are in the process of building a custom home. Our experience with DirectBuy has been very positive. We got our membership fee back and have saved thousands of dollars in the process. The items we have bought are Wood flooring, granite counters, appliances with a local vendor, furniture, plumbing, light fixtures, carpet, and so much more. These have all come in in a timely manner as we were doing the build in 90 days. The staff at DirectBuy have always been very friendly and helpful. They have always been open minded with our new house so it is truly what we wanted. The staff is very knowledgeable about the products they represent.

DirectBuy of The Emerald Coast

07/28/2010 - Angel S. writes:

One more for the home team. Keep up the good work. You continuously surprise me with all the new items available. Whether it's the quarterly specials or just the everyday prices. My husband fights me over who is the first to see our new catalog. I think he likes shopping more than I do.

DirectBuy of Chattanooga

07/28/2010 - Jim P writes:

When you walk into DirectBuy you are treated not only as a respected customer but a friend. The staff is full of very helpful hints and suggestions to help us make smart choices when purchasing items for our home. When we bought new living room furniture we were quite nervous. The incredibly helpful staff gave us many variables about the furniture and our situation to purchase just the right products just for us.

DirectBuy of Kansas City

07/28/2010 - Patrick and Tammy O write:

Great Service: Heather was very helpful to get us started. She was great! And she kept on helping.

Great Savings and Value: Sofa and two chairs, mission style. Also saved on lamps.

DirectBuy of Northwest Denver

07/27/2010 - William B writes:

While signing up for DirectBuy membership was a departure from my normal mode of conduct, I’ll readily admit that (while it did take a leap a faith) I made a smart choice and am more than satisfied with the savings realized. I initially tracked the savings on my purchases until I was satisfied that my initial costs were offset, and since have simply noticed store retail costs elsewhere. In virtually every instance, purchases made through DirectBuy have been lower than the local retail stores and internet sale prices as well. This has proven to be so consistent that comparison shopping isn’t really needed. I have ample confidence in the DirectBuy experience.

Another aspect of DirectBuy here in El Paso that enhances the overall level of enjoyment is the individuals I’ve encountered that are employed at DirectBuy. All have been most amiable and helpful and I could not be more pleased with the treatment I’ve received as a member. One individual that stands out is Ms. Tiffany M. She currently holds a position in customer services and has always been ready to answer any of my (many) questions. She is very outgoing and cordial, and goes out of her way to ensure my satisfaction with the ordering process and makes the extra effort with the necessary follow up contacts with the various vendors, all of which promotes the good image of DirectBuy and provides for my sense of satisfaction and well being as a member.

I have spent many years in management and perceive that Ms. Tiffany M. possesses ample and appropriate work ethics, both desired personality traits and a ready willingness to put forth her best efforts in the conduct of her duties, all enhancing the image of DirectBuy and member satisfaction.

DirectBuy of El Paso